How you contact a seller on Esypy depends on whether you’ve already bought an item from them or not.

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You’ll find answers to most questions you have about an item on the listing, but if you can’t find what you’re looking for, sellers are usually happy to help if you contact them

Contacting a seller you’ve already purchased from

If you’ve already bought an item from a seller, you can contact them using the button below. Contact seller 

My account >Orders> Problem orders Select View >Contact seller

You can also contact the seller through your Purchase history by selecting Contact seller next to the item.

Contacting a seller before you buy an item

Not all sellers accept questions before you buy an item. If the seller accepts questions, you’ll see Contact seller in the Seller Information section of the listing.

Here’s how to get in touch with a seller who accepts questions:

  1. Go to the Seller Information section at the top of the listing and select Contact Seller.
  2. Choose the topic that best matches your question on the Find answers page.
  3. Type your question for the seller.
  4. Select Send message.

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